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Replying to:
ReymondO
Moderator

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Hey there, @ptownbro.

 

Thanks for reaching back to us.

 

Since you've already performed the recommend basic troubleshooting steps, I'd recommend contacting our QuickBooks phone support. They have the available tools that could check your company file and trace why this Opening AP account is showing in your journal entries. 

 

Here's how you can reach out to them: 

  1. Go to the Help icon and select QuickBooks Desktop Help.
  2. Click Contact Us.
  3. Write your concerns in the description box, then select Continue.
  4. Select which one of the support options you'd like to use.

 

Please check out our support hours to ensure that we address your concerns on time.

 

Let me know how it goes in the comment section below. I'm more than happy to lend a helping hand again. Keep safe!

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