Hello there, txgatorboy1.
All reports will generate using the Mac version of QuickBooks Online. To get this sorted out, I suggest resetting the app to refresh the connection. The steps below will guide you through the process of completing the task:
- Click Help on the navigation bar at the top.
- Select on Reset App Data.
- Allow a moment for the process to complete, and then close the app.
- Be sure to right-click the app and Run as Administrator when re-opening.
If it persists, let's go ahead uninstalling and reinstalling the application to reload the data.
To learn more about the payroll report that you can run in QBO, check here.
Please comment again if you have any other concerns related to QuickBooks. Take care always.
