Hi there, @ptownbro.
Thanks for reaching out and providing detailed information about your concern.
To get this sorted out, let's use the Resort list tool to resolve odd behavior in your transactions. Here's how:
- Go to the Edit menu at the top.
- Select Find.
- Go to the Advanced tab.
- From the Filter list, select Name.
- Select the Name ▼ dropdown, then press Ctrl+L on your keyboard.
- Choose the Include Inactive checkbox. If it's grayed out, there are no inactive names.
- Click the Name ▼ dropdown, then select Re-sort List.
- Click OK.
- Close and reopen your company file.
For more details, see this article: Re-sort Lists in QuickBooks Desktop. Once done, run the verify and rebuild tool to fix any data issues.
You'll also want to visit this link for more troubleshooting steps: Fix data damage on your QuickBooks Desktop company file.
Please let me know how things go on your end. I want to ensure this gets resolve for you. Take care.
