Hello there, bbutler1.

Let’s update the maintenance release for your QuickBooks. Then, resort the list for your memorized reports. These processes will get you back on track running the statements.

To download:

1. Click the Help menu at the top to choose Update QuickBooks Desktop.
2. Go to the Update Now tab and tick the box for Reset Update to remove previously downloaded releases.
3. Hit Get Updates and OK to continue.
4. Once the download is complete, close and re-open QuickBooks to kick off the installation.

I've included a screenshot of how it should look like.

Next, open the memorized report you’re working on. If you continue to get the same result, resort your list to put it back to its default order. I’ll help you through the process.

1. Open the report and scroll down to the bottom of the screen.
2. Click the Memorized Report drop-down and pick Resort List.
3. Press the OK button to confirm the action.

For more insights into this process, see the following guide: Re-sort lists in QuickBooks Desktop.

Also, this article covers information about reports in QuickBooks. It includes solutions on how to fix possible issues when memorizing reports: Create, access, and modify memorized statements.

Reach out to me again if you need assistance when working in QuickBooks. I've always got your back. Have a good one.