I do appreciate the steps you've done to get things sorted out, JasonRW.

I've checked our system and found no similar reported issues. I'd suggest reaching out to us so we can further investigate why you're unable to export data to Excel after you've checked your system requirements and performing the troubleshooting steps shared on this thread. 

You can click here and select the version of QuickBooks you have and enter a brief description of your concern something about unable to export to Excel. 

Keep me posted if there's anything else that you need help with. Take care!