It isn't the kind of experience that we want you to come across, LePrimaD.

At this time, I'd recommend reaching out to our Phone Support team so we can have your file to be checked.

Here's how:

1. From the Help menu, select QuickBooks Desktop Help.
2. Click Contact Us.
3. Enter a brief description of your concerns.
4. Click Continue.
5. You can select how you'll want to contact us.

I'll be around if ever you need help. Keep safe!