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Buy nowThanks for joining us here today, @Anthony G.
I have some information about logging into your QBO app. You'll want to make sure you're using the correct login information for your QBO account. You can try accessing your account using a browser. Then, log in using the same User ID, Email Address, and Password.
Here's how:
If you're unable to login, please continue with the steps below to reset or recover your user ID or Password.
Once done, you'll get an email with a password reset link. Check out this guide for details: Reset your password or recover your user ID for QuickBooks Online.
I've also added this link here to help you with QBO App. It has information to guide you in installing and using it.
Please know that you're always welcome to message me anytime if you still have questions or concerns with your account. I'll be around for you. Take care and have nice day ahead.