Hi Casa3,

The instructions provided do work. They are just not very clear.

In step 5 (by Steve), in the Print Checks window, you need to click on that selected bill payment.

This will open another window titled "Bill Payment # to Print" and on the bottom of that screen, you'll see a Memo field. That would be step 6. The information you enter here does appear on the check.

Tried and tested and IT WORKS! Thank you all!