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AlexV
QuickBooks Team

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Let me assist you regarding the email history, accounting328!

 

The Activities section in the invoice is still available and it reflects the email history. The most possible why you're unable to see it is due to a browser error. You'll want to perform some steps to fix it.

 

Let's start by using an incognito window and open the invoice from there.

  • Google Chrome: Ctrl Shift + N
  • Safari 11 or newer: ⌘ Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P

You'll want to clear the cache since it causes errors in QuickBooks Online. Also, you can use any of the mentioned browsers. Just make sure that they are up-to-date.

 

Check these links if you need help on how to record invoice payments and send invoice reminders.

 

Keep on posting if you need anything else. I'll be here!

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