Your concern ends here, @aastha.
Does the balance of the customer have a negative value from the previous year because of the credit? If yes, you'll want to write a check and associate it with an Accounts Receivable account. Then, link it to the credit. Doing this won't affect your last year's transactions. Here's how:
- In your QuickBooks Desktop, go to the Banking menu and select Write Checks.
- Select the bank account from the drop-down.
- In the Expenses section, choose the Accounts Receivable account.
- Enter the amount and the necessary information.
- Then, open the credit and link the check.
However, if the balance isn't negative, you can write a check using the account used for the credit. Most importantly, I still recommend seeking help from your accountant so they can offer you some advice on recording this matter.
As always, feel free to visit our QuickBooks Community help website if you need tips and related articles in the future.
Please know that I'm just a reply away if you need any further assistance managing your customer's credit.
