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Replying to:
IamjuViel
QuickBooks Team

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I appreciate the complete details you've shared, @SCIT.

 

I'm here to guide you to the best available support that can further check the setup of your multiple monitors.

 

Given the specific scenario you have, there would be a need to securely look into the configuration of your multi-monitors. That being said, I'd recommend contacting an IT professional or our Technical Support team. A specialist can conduct a secured remote access session to check your computer's configuration. Here's how:

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Enter your concern, then select Continue.
  5. Choose a way to connect with us:
    • Start messaging with a support expert.
    • Get a callback from an expert (availability may be limited).

Should you have questions about other QuickBooks topic, I'm just a post away. Hope you have a great day. 

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