Thanks for following this thread, Wilson-Acct.
This isn’t the kind of experience I want for you when working in QuickBooks. Changing the default settings of the program is the initial troubleshooting steps for any display issues in QuickBooks.
To update the settings:
- Make sure to close QuickBooks.
- Click the Windows Start menu.
- Then, key in QuickBooks in the field box.
- Right-click the QuickBooks icon and select Open file location.
- In the folder, right-click the QuickBooks.exe file and choose Properties.
- Go to the Compatibility tab and mark the Disable display scaling on high DPI settings box.
- You can also select Change high DPI settings and then Override high DPI scaling behavior.
- Press Apply and then OK.
Next, log in to your company file and run any reports. Perform this task with other screens open. If you continue to get the same result, perform Steps 2-3 in this article: Fix screen issues in QuickBooks Desktop.
I’m also adding an article that lists all the features and enhancements added to QuickBooks 2021. It contains screenshots for visual reference: QuickBooks Blog.
Stay in touch if you have any clarifications or other concerns. I’ll be around to answer them for you. Have a good one.
