Thanks for joining this thread, jferrari427.
You have an option to update the details if you can log in to the account. Go to the Gear icon and select Account and settings. From the Company menu, update the info and select Save and Done to finish.
Also, you'll want to visit your Intuit Account to keep your account information up to date such as your User ID, email, password. Once you logged in, click the blue button next to the Gear icon and select Manage your Intuit Account. You can also simply go to accounts.intuit.com.
I understand that you already contacted our Support Team. However, they are the ones who can update it if you're unable to do it on your end.
- Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
- When asked by the bot, enter "Update Account Info."
- Select I still need a human, then proceed with Contact us or Get help from a human.
- Choose either Chat or Callback.
I've added some links you can check. These will help you on how to keep the business information updated.
Post again here if you have other concerns. We'll respond as soon as we can.
