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Replying to:
Kristine Mae
Moderator

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Some users can get it to work after trying the steps provided above, Sjayala.
 

If it didn't make any difference, though. I suggest reaching out to our customer care support. This way, an agent can take a better look at your issue. They have more tools, like screen sharing, that can help you resolve your concern. Here's how:

  1. Click Help.
  2. Go to QuickBooks Desktop Help.
  3. Click Contact Us.
  4. Enter "Error when emailing reports" in the description field, then click Continue.
  5. Select either Start messaging or Get a callback.

In the meantime, I'll share an article regarding reports. It'll help you set up reports to send on a regular scheduled time: Set up and modify Scheduled Reports.

 

Feel free to visit the Community if you have other concerns. We're just one post away. Take care!

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