Hi Diana865 and DazednCunfuzed,

Upon checking, I haven't seen an open investigation about this. If you haven't contacted our Support team yet, let's repair your QuickBooks to fix any damaged components that caused the missing Totals. If that will not work, please contact them so they can investigate this further. They have more tools on their end.

Please follow the steps in this article: Repair your QuickBooks Desktop for Windows.

Remember to back up all your company files before doing the repair.

Whenever you have questions, please don't hesitate to go back to this thread.