Welcome to the QuickBooks Community, tylerfrench. I will like to shed some light on this situation. The investigation number is INV-53387. I encourage you to use that number when calling support to add to the list of affected users and receive email updates when this is resolved. You can use those steps to reach us, as my colleagues mentioned above. In the meantime, here are visual screenshots that will help you to connect with QBO support:

Please let me know how this goes and if you need further assistance. My team and I will do all we can to take care of you! I hope you enjoy the rest of your day.