I appreciate your time getting back here, sharon2011.

To investigate more of what's causing the bank feeds error, I'd recommend reaching out to our Customer Care Team. They can use a screen-sharing tool to see your setup and navigate through your company file if you permit them.

Here are the steps:

1. In your QuickBooks Desktop program, go to Help > QuickBooks Desktop Help.
2. In the Have a Question window, click the Contact Us link at the bottom.
3. From the Contact Us page, select any topics.
4. Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.

You're always welcome to get back here if you have any follow-up questions. We're here to help you out. Take care!