Thanks for following this thread, 112020.
I appreciate all your efforts in trying to fix the issue when emailing invoices. Let’s perform another one to get the feature working again.
We’ll have to configure the email service to ensure you can send invoices in QuickBooks. Before proceeding, download the latest maintenance release. This will resolve any unexpected behavior you experience when using the product.
Also, make sure you’re using Outlook 2010 or newer and you have an Outlook email profile. Once done, you can start setting up the email.
Here’s how:
- Go to the Edit menu and choose Preferences.
- Tap the Send Forms menu on the left panel and select My Preferences.
- In the Send E-mail section, tick the radio-button for Outlook.
For more details, check out this article. It includes instructions on how to set up your secure webmail to work with the desktop program: Connect your email to QuickBooks Desktop.
Additionally, these resources outline the complete steps on how to resolve errors when sending invoices.
Don’t hesitate to post a comment below if you have any other concerns or questions. I’ll get back to help and make sure you’re taken care of. Have a good one.
