F U Intuit. 

I AM SO FKIN MAD, have wasted nearly 2 hours to try and get a simple question answered by an Agent. AND THERE IS SIMPLY NO WAY TO GET HOLD OF A FKIN AGENT.

FINALLY GOT THE CHAT LINK TO SHOW UP as HELP site would not show me as Signed in (from BoA SSO session). I had to login to Intuit locally and so many times as new pop-ups would not again show me as Signed in.

And even after all tries, THE CHAT then DOES NOT WORK EITHER. It accepts my information and then turns BLANK.  Cache and other reasons are ALL FKIN BS. 

I tried and repeated the whole process thru INCOGNITO mode and still the SAME FKIN ISSUE.

YOUR ENTIRE IT TEAM RESPONSIBLE FOR THIS WEBSITE NEEDS TO BE FIRED !!!

THE ENTIRE MGMT TEAM ARE SUCH FKIN CROOKS. RECORD PROFITS, RECORD SHARE PRICES AND AMONGST ALL THIS CANCEL DIRECT CALLS TO CUSTOMER SERVICE AGENTS TO SAVE COST AND MAKE IT NEARLY IMPOSSIBLE TO GET HELP OR SIMPLE Q ANSWERED !!!!

NEVER EVER USING YOUR FKIN PRODUCTS AGAIN !!!!!!!