We are at a total loss.  We are a company with 108 employees.  We use paycor as our payroll provider.  We, formerly, had no issues importing our payroll journal in to quickbooks.  However once we updated to 2020 this process has never worked and has forced us to enter manually which has delayed our financial reporting.  We first worked with Payrcor to ensure that the payroll journal matches the COA exactly and it does.  However when we try and important we keep getting a message that the lines don't exist in quickbooks.  We have, for months, contacted support which has not helped at all.  They keep speaking over or, in some cases, hanging up on my accounting representative.  We have repeatedly asked for a supervisor to which they all say they are one.  We are getting nowhere and getting no help at all in any capacity.  We are about to close out a month again and again are still unable to upload our payroll journal.  Is there any way a US based Supervisor can provide assistance as this has been going on for way too long with no help and our company comes to a complete stand still every month.