Thanks for bringing this one to our attention, app-nomad-us.
I appreciate you for performing the recommended solutions provided by my colleague to get your invoice PDF working. I've checked here on our end and there's no reported case about this one. In this case, it would be best to contact our Customer Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue.
To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one. Here's how to reach them:
- Go to the Help menu at the upper right.
- Select Contact Us.
- Enter your concern.
- Click Let’s talk.
- Choose Get a callback.
- Type in your contact info.
- Select Confirm my call.
Feel free to visit our Sales and customers page for more insights about managing your company's income and customers.
I'd like to know how things going after contacting our support agent, as I want to ensure this is resolved for you. Please reply to this post and I'll get back to you. Take care always.
