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I've got the steps to show you the correct report for progress invoicing, pwhite9279.
You need to run the Estimate & Progress Invoicing Summary by Customer report to see the percentage of the estimate. It shows the balance and status of the transaction while the partial payment is posted on the Undeposited Funds account.
Let me show you how:
- Go to Reports from the left menu.
- Find and open the the Estimate & Progress Invoicing Summary by Customer report.
- Customize the Report period when needed.
See the attached screenshot below for your visual guide.
Also, I'd like to know what is the report you're currently using for the invoice that is showing a zero balance under the Invoiced column. Please attach a screenshot so I can check the statement.
I'm adding this link to help get the data needed for your business: Customize reports in QuickBooks Online
I'll keep this post while waiting for your response.