Just recently some of the balances on my customer list are wrong. It will show that a customer has a balance on the list, but then when I run a report, their balance is actually zero (which is right). I've attached a couple screenshots. I've went through some troubleshooting that I found here online like comparing reports etc., but nothing seemed to help.  There are not any credits for the customer, and it is not happening with every customer.  This customer in particular is not part of a subcategory and doesn't have any separate jobs listed.  The transaction is straightforward with payment applied like usual. Is this just a glitch? It seems to be new since I downloaded premier 2020.

Any help would be greatly appreciated!