BLACK FRIDAY SALE 70% OFF QuickBooks for 3 months*   Ends 11/30

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
JamesDuanT
Moderator

Reply to message

Thanks for getting back to us, DavidK5.

 

Yes, creating journal entries can work when moving balances from one account to another. You are also correct that QuickBooks should affect the Retained Earnings when you close your books instead of the Members Equity. 

 

Since we have confirmed through the Verify and Rebuild process that this is not a data issue, I can only think of the other possible reason. It could be that the Retained Earnings account was renamed to Members Equity, while you have created a new Retained Earnings account

 

If that is not the case, I'd recommend contacting our Technical Support Team. They can pull up your account and further investigate the issue. You can reach them through this link

 

Keep us posted so we can get to the bottom of this and correct your data. Have a great day!

Need to get in touch?

Contact us