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Replying to:
BettyJaneB
QuickBooks Team

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I appreciate you for joining us here in the Community, @Woodheads.

 

I hear you and realize the importance of being able to edit your contractor's information so you can prepare their forms. Know that being unable to edit their data is still an ongoing issue. Our engineers are investigating to identify the root cause of this matter and apply a resolution.

 

At this time, I recommend reaching out to our Customer Care Team. This way, you'll be added to the list of the affected users and can receive notifications once any updates regarding this matter are made available.

 

Here's how you can reach them:

  1. Click on Help at the top menu bar.
  2. Hit on the Contact Us button.
  3. Enter a brief description of the issue in the What can we help you with? box.
  4. Press on Let's talk.
  5. Select on Get a callback.
  6. Key in your contact details, then tap on Confirm my call.

contact us1.PNGContact us2.PNG

 

Once everything is fixed, you can always utilize this link to help you modify you contractors information in QBO: Edit Contractor Information.

 

 The Community is always here to help get your back to running your business as smoothly as possible. Please let me know if there's anything else that you need. Have a good one!

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