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Replying to:
MichelleBh
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I'll point in the right direction, @therapyplace.

 

Currently, we have an open investigation about deposits for the review page in QuickBooks Online. Our engineers are working to fix this as soon as possible. With this, I'd suggest interacting with our QuickBooks support, so they will add you to the list of affected users. An email will broadcast once the issue is resolved. 

 

Here's how: 

 

  1. Go to the Help menu, then choose Contact Us. 
  2. Type your concern in the box and hit Let's talk
  3. Choose either Get a call or Start a chat

 

      4. Complete the needed information, then submit the request. 

 

Please call them within business hours to ensure we address your concern immediately. Our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays. 

 

I've attached an article about fixing different issues in operating banking and other relevant topics. 

 

 

Please let me know how the call goes and if you have other queries. I'm always here on your back, ready to answer. Keep safe!

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