Hi there Maggie.
I appreciate you for joining the thread and drop your concern about managing your AR transaction. I'm here to help you today.
Yes, you can. As long this transaction won't affect your books or past reconciliation, you can remove it from your record.
Here's how:
- Open the Credit Memo transaction.
- Click on More, then select Delete.
- Select Yes to confirm the action.
But if removing the credit memo will affect your records, I would recommend seeking help with an accountant for more options on how to handle the transaction.
As you continue working with QuickBooks, I also suggest checking out the topics from our help articles for more related topics and resources about QuickBooks Online.
If you have any other QuickBooks questions, please feel free to leave a comment below. I'm just a few clicks away to help!
