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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

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HollyJ
Level 2

How do I use a resolving transaction to account for payment processing fees that were taken out of a full payment of an invoice prior to its deposit in my account?

I've tried many times to use this feature, but when the resolving transaction I enter in the amount of the payment processing fees makes the total for the payment match the total on the invoice, I still keep getting an error msg that says, "The selected and downloaded transaction amounts don't match. To continue, resolve the difference." Is there something I need to do first before adding a resolving transaction?

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