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Replying to:
IamjuViel
QuickBooks Team

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Hello, @PinnacleHomeBuilding.

 

I understand the impact of any discrepancy in your profitability reports. We have received reports about the contractor-related expenses not showing in project overview and reports. Rest assured, our Product Engineers are working on determining the root cause of this ongoing issue. By then, we can released updates to resolve this issue.

 

In the meantime, I'd recommend contacting our Customer Care team. This way, you'd be added to the affected users' list. Just provide your full name, updated email address, and this investigation number: INV-53864.

 

Here's how: 

 

  1. Go to the Help menu at the top.  
  2. Go to Contact Us.
  3. Enter your brief concern in the box.
  4. Press Let’s talk.
  5. Select Get a call and enter your personal information.
  6. Click Confirm my call

Once update about the investigation is available, you'd be notified through an email.

 

We appreciate your patience as we are resolving this concern. Get back to us here if you have other questions or concerns about using QuickBooks. I'm always happy to help.

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