Thanks for joining on this thread, @MichaelHayes63.

I'll share with you some knowledge about running reports with zero amounts in QuickBooks Online (QBO). 

If you're using the QBO Simple Start version, the except zero amount box is unavailable. That said, you'll need to upgrade either Essential, Plus, or Advance. 

Here's an overview of what you can customize:

• Filter section: Select which customers, accounts, vendors, accounts, and products appear on the report.
• General section: Change things like the accounting method, reporting period, and number format.
• Rows/Columns section: Choose which rows and columns appear on the report.
• Header/Footer section: Decide what appears in the header and footer.

If you wish to continue, please follow the steps below. But before doing that, check out first the comparison of each version. So you can pick the suits for your business. 

1. Go to the Gear icon, then choose Account and Settings. 
2. Choose the Billing & Subscription tab. 
3. Hit Upgrade in the QuickBooks Online section. 
4. Pick a plan, then tap Get started. 

For more details, check out this article: Upgrade your QuickBooks Online subscription.

Once done, you can now contrive all the reports by going to the Reports tab. Please click the Customize button on the right pane, then remove a checkmark in the except zero amount box. 

Once done, you can click the Save Customization to memorize the report. It’ll help you save time since it automatically updates every time there are newly added transactions. For more information, check out this article: Memorize reports in QuickBooks Online.

I've added some articles about the different features, reports, and other related topics. 

• Reports included in your QuickBooks Online subscription. 
• Pricing and subscription levels for QuickBooks Online
• Get started

I'll be around if you need additional payroll assistance or any QuickBooks related. I'd be happy to help.