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ZackE
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Thanks for updating the Community, HopeChurch.
 

A reports-only user can see all reports, except ones that show payroll and/or contact information. I've reviewed our ongoing/solved investigations and can confirm that currently there's no records of these types of users being able to see reports that contain payroll details.
 

Since your user's able to see reports they shouldn't be capable of seeing, I'd recommend getting in touch with our Customer Care Team. They'll be able to pull up your account in a secure environment, conduct further research into this issue, and create an investigation ticket if necessary.
 

They can be reached while you're signed in.
 

Here's how:

  1. Click the Help (?) icon.
  2. Choose Contact Us.
  3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
  4. Select Start messaging or Get a call.


Be sure to review their support hours so you'll know when agents are available.
 

For more information about reports-only users, you can review the Roles that don’t count toward user limits section of our User roles and access rights resource. You'll be able to find a direct link to that article in MaryLurleenM's post.
 

I'll be here to help if there's any questions. Have a wonderful day!

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