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This isn’t the kind of impression I want you to have when reaching out for support. Let me point you in the right direction to help remove the Needs Attention warning.
I can see that you already contacted us about the issue, but I still suggest you get in touch with our Payments Support Team. They have tools to help trace the cause of the Needs Attention message displayed on the Dashboard page.
Also, our specialists can perform in-depth troubleshooting steps in a secure space. Once the permanent solution is available, they’ll guide you on how to apply it. Check out this article to view the support hours and types: Contact Payments Services.
I’m adding a link that contains resources to help you in the future. From there, you’ll see all articles to help you manage merchant services processes.
If there’s anything else I can help you with QuickBooks, feel free to click the Reply button. I’ll be right here to assist further. Have a good one.