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janimal
Level 2

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I'm using Quickbooks Online Accountant version. I don't have the "attach statement" option in reconcile on one of three accounts I manage. All three clients connect to the same the same bank and they are all Quickbooks Online Plus with the same dollar amount for the subscription (so retail vs wholesale isn't a variable either.) I have complete privileges on all accounts. We're going all digital for all three accounts in 2021 and I need to be able to attach the statements. I even disconnected and reconnected the account. How can this be fixed.

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