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Replying to:
jwiendl
Level 1

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Hello QBO team,

Chiming in here on BobbyJ's side.  You all are making this very hard and missing the extremely simple question that he is asking.  I am having the same problem with my bookkeeper.  In our case, there is a bank deposit transaction that simply has a wrong value in the NAME field when a standard register/report is printed.  However when going to edit the transaction to correct it, the NAME field is not a basic field on the transaction page --- and thus the user doesn't have the ability to make the correction.

 

This is not an import issue.  It may have been a Rule (we have deleted all of ours).  It may have been a bookkeeper error when the transaction was reviewed in the Banking interface page.  Regardless, at this point, it doesn't matter.  Once the NAME field on a transaction is known to be wrong, we are asking how do you correct it.

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