Get 50% OFF QuickBooks for 3 months*
Buy nowHello QBO team,
Chiming in here on BobbyJ's side. You all are making this very hard and missing the extremely simple question that he is asking. I am having the same problem with my bookkeeper. In our case, there is a bank deposit transaction that simply has a wrong value in the NAME field when a standard register/report is printed. However when going to edit the transaction to correct it, the NAME field is not a basic field on the transaction page --- and thus the user doesn't have the ability to make the correction.
This is not an import issue. It may have been a Rule (we have deleted all of ours). It may have been a bookkeeper error when the transaction was reviewed in the Banking interface page. Regardless, at this point, it doesn't matter. Once the NAME field on a transaction is known to be wrong, we are asking how do you correct it.