I can help you sort out this recurring odd behavior, @sdhernandez01.
Let's start by running the Verify and Rebuild tool. This auto-detect and auto-resolves any data damage on your QuickBooks Desktop company file. Here's how:
- Go to the File menu
- Hover over Utilities.
- Select Verify Data.
- On the QuickBooks Information window, select OK.
- Follow the onscreen steps to save a backup.
If Verify finds an issue with your data, you will be prompted to Rebuild Now or View Errors. Here's how:
- Go to the File menu.
- Hover over Utilities.
- Select Rebuild Data.
- Let the tool repair your file. It may take some time. QuickBooks may seem stuck, but as long as you can move your mouse, the tool is working.
- When the tool finishes, select OK.
Once completed, reboot your computer to ensure that all components are updated completely.
Also, I'm adding these articles to help resolve odd behaviors when navigating around QuickBooks:
Don’t hesitate to leave your comment below if you have other questions about having using QuickBooks. I’m always here to help.
