Let's perform some troubleshooting steps to get the Project Overview working, ethan7.
I've checked our records and there's no reported case about this one where expenses are not posted on the Project Overview page. There are times when a browser's cache data becomes full of the frequently accessed web pages or damaged. This causes odd behavior in your accunt. To resolve this one, let's try signing in to your account using a private or incognito window. This mode doesn't use the existing cache data and helps us confirm browser-related issues. Here's how:
- For Google Chrome browser: Ctrl + Shift + N
- For Mozilla Firefox browser: Ctrl + Shift + P
- For Safari browser: Command + Option + P
Then, access to the Overview page again to see if the amount is posted in the Costs section. To learn more about using projects to calculate your profits and costs by project, see Track income, costs, and profitability by project article.
If it works, go back to your regular browser and clear the cache to delete those temporarily stored files and browsing history. The overtime collection of data can create corruption, however, removing this should fix the issue. We can also use other supported, up-to-date browsers to roll out the possibility of a browser-related issue.
Feel free to visit our Expenses and vendors page for more insights about managing your expenses in QBO.
I'd like to know how you get on after trying the steps, as I want to ensure this is resolved for you. Feel free to reply to this post and I'll get back to you. Have a great weekend.
