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Replying to:
DivinaMercy_N
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The Community has you covered, @ljtaylorsales.

 

Let's run the verify rebuild tool to fix mistakes on reports and ensure that the company file is error-free. Follow along below to get it done right away:

 

  1. In QuickBooks Desktop go to the Window tab and select Close All to close all opened windows.
  2. Then, go to the File menu and choose Utilities
  3. Click Verify Data.  verifyrebuild1.JPG
  4. Fix any error message if it says "Your data has lost integrity", continue to Rebuild Data.
  5. Navigate to the File menu, pick Utilities, then click Rebuild Data
  6. Confirm to back up your company file. 
  7. Choose where you want to save your backup, then tap OK.
  8. Wait until the backup is finished so the Rebuild Data utility tool starts. 
  9. Hit OK if Rebuild has completed

 

For more details about the process, please see this article: Verify and Rebuild Data in QuickBooks Desktop.

 

Once done, review again your Balance Sheet report. If the same happens, I'd suggest reaching out to our technical support team to further investigate the root cause of the issue. Here's how:

 

  1. Click the Help menu at the top, and then select QuickBooks Desktop Help
  2. Hit Contact Us.
  3. Enter a brief description of your issue, for example, Inventory assets and cost of goods are changing on the Balance Sheet after closing the open sales orders. 
  4. Tap Let's talk
  5. Choose Start a chat. qbdthelp7.JPG

 

Also, if in case you want to add or delete columns, add or remove information, and even personalize the font and style of your report. You may open this helpful article for the detailed instructions: Customize reports in QuickBooks Desktop. 

 

Feel free to post here in the Community if you have any concerns about accessing reports in QuickBooks. I want to make sure you're taken care of, and I'm here to help you anytime. Take care always.

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