Hi again @sherri! Thanks for giving us additional details. The steps I've provided is for QuickBooks Online. For QuickBooks desktop, please follow these steps:

1. Open the Contact List Report.
2. Click Customize Report.
3. Go to the Filters tab, then type in job in the search field.
4. Select Customer:Job Level.
5. Select =, then 0.
6. Click OK.

Please see additional screenshot in my original answer.