Hello there, @Ceevee.

Welcome to the Community. Let me share some clarification about the invoices in QuickBooks Online.

The customer name will only display under the Bill To section when emailing or printing an invoice. Currently, the option to add another field for the name using the sales template (invoice) is unavailable.

I appreciate your input on this feature. We always update the features in QuickBooks Online, and this preference might be added in the future.

As we assess this, I suggest you visit our QuickBooks Blog to stay updated with all the changes that are being made.

For additional reference, you can use the following article to personalize invoices in QuickBooks: Customize invoices, estimates, and sales receipts in QuickBooks Online.

Feel free to hit that Reply button if you have additional questions or clarifications. Have a great day ahead.