Hello,

Thanks for the response, but I don't want to change my email from Outlook to a webmail service. I have 2 Outlook accounts, a personal account and a business account. Cox says I need to have my personal account as the default account but I changed my default send/receive account to my business account anyway and Quickbooks STILL sends from my personal Outlook account.

Quickbooks options:

1. Webmail

2. Outlook: I want to use Outlook

Outlook options:

1. personal email account: not currently set at the default send/receive account in Cox but Quickbooks defaults to this account when sending forms/invoices anyway.

2. business email account: the one I want to use but can't get Quickbooks to understand this command.

It shouldn't be this difficult. What am I missing???

Susan