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Replying to:
Rose-A
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Hi, paulsiam.

 

We are still investigating this unexpected behavior. Our engineers are all hands on deck working together for an immediate fix to sort everything out.

 

As long as you've already contacted our QuickBooks Support, you'll be notified immediately through your email once an update is available.

 

In case you haven't added to the list of affected users, I'd suggest coordinating with our Support Team to get the latest news regarding the investigation. Here's how to get a call or chat from us:

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Give a brief description of your issue, then select Let's talk and then choose a way to connect.

You'll want to check out our QuickBooks Desktop articles if you need resources for any other QuickBooks-related concerns. I'm sure this will guide you in doing a specific task in the program.

 

We appreciate your utmost patience while this is being worked on. Feel free to post here anytime if you have other questions with QuickBooks. I'm here if you need further help. Have a good rest of the week!

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