Hi midwaycf,
I hear what you're saying about the recurring issue you have. I can assure you that we're working on the issues reported to us by our clients.
I know that you've already contacted our Support team. However, I will still recommend calling them back since they have more tools, they can make a report and revisit the previous tickets of this issue.
If you have other concerns, please please hesitate to go back to this thread.
