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Thanks for sharing this with us, savageconstgroup.
If you're having trouble manually updating your phone number in QuickBooks Online (QBO), I suggest contacting our QuickBooks Support. Since we're dealing with private information, It would be best to handle this in a secure environment for verification.
Here's how you can reach us:
- Go to the Help menu at the upper right.
- Select Contact Us.
- Enter your concern.
- Click Let’s talk.
- Choose Get a callback.
- Type in your contact info.
- Select Confirm my call.
You can check out this article for our contact information. Click on the QuickBooks Online (QBO) drop-down to see the most updated support schedule: Support hours and types.
Know that you're always welcome to post here in QuickBooks Community if you have any other concerns.