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Replying to:
Kiala_S
QuickBooks Team

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Hello @adejohn! Thanks for reaching out to us here in the Community. Hope you had a great weekend. :)

 

I'd recommend double-checking your journal entry and making sure the date on it is correct. If it isn't dated for 2019, that could be why the balance is still off. You can do this by finding that entry in your register for that account. 

  1. While logged in as Master Admin, go to Accounting and then Chart of Accounts.
  2. Click on View Register to the right of the account.
  3. Find the journal entry and check the date.
  4. Then, click in the blank box that is after Deposit until you see an "R".

If you need any more clarity or have any questions, please don't hesitate to respond to this post. We're all happy to help you!

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