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Replying to:
AileneA
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Hello, ybrumfield. 

 

Thank you for getting back to us. Did you try to perform the Verify Rebuild Data suggested by my Colleagues? If yes, and since you've verified that the vendor is properly listed, yet the report still pulls the customer name. 

 

I suggest reaching out to our customer support team. They have the tools to view your account in a safe session and verify the cause of the issue. To contact our phone support here's how:  

 

  1. Tap Help inside QuickBooks.
  2. Go to QuickBooks Desktop Help.
  3. In the Have a Question? window, click Contact us.
  4. Enter a brief description of your issue, then press Lets talk.
  5. Choose a way to connect with us:
  • Start a chat
  • Get a callback

 

Please check out our support hours and contact us at a time convenient: ​​Support hours and types.   

 

Don't hesitate to let me know in the comment section if you have other questions. I'd be happy to answer them for you. Take care.

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