Thanks for keeping us updated, @Daniel12m.
Since none of the provided troubleshooting steps worked for you, it'd be best to contact our Technical Support Team. They can investigate this issue and provide additional troubleshooting steps.
To reach them, here's how:
- Click the Help icon on the top right.
- Click Contact Us button at the bottom.
- Enter a short description of your concern.
- Click on Let's talk.
- Choose the method on how you'd be connected to support.
For the meantime, I recommend accessing your account via IOS mobile app or web browser when running the report.
Additionally, I want you to get the most out of QuickBooks for your business. You can check some articles that are designed to help you get acclimated with the software. They can be accessed at the following link: QuickBooks Tutorials.
Should you need anything else, let me know by commenting below, I'm always here for you. Have a wonderful day!
