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Hi, this does not help unfortunately. The Except zero amount setting only shows/hides zeros for where there are no values in the report. It does not affect what rows are visible.
Attached screenshot demonstrates my issues. First one is of a report that is run with All rows enabled. You can see the first row (account) is Sales. This is an active account (has no "(deleted)" next to it), but has no transactions in it, and therefore shows 0 values across the months. This would be fine, however ALL rows setting also shows a bunch of inactive accounts, which I don't want to appear. I also have other Income accounts below Sales, none of which have transactions associated with them.
Second screenshot shows the same report, all same settings, except it is showing just Active rows. You can see that Sales has disappeared and the first account is now an Expense account, which does have values in it. All my Income active accounts (with no transactions in them) are now gone.
I would expect the behaviour in the second screenshot from the Non-Zero rows setting, and this is also the case. But what I want, is to see all active accounts, whether they have transactions associated with them or not (i.e. whether they have non-zero values or not).
Can I do that in QuickBooks?