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Replying to:
Trish_T
QuickBooks Team

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Hi Rick416,

 

The error received when working with reports in QuickBooks Online has affected several of our customers.  At this time, I recommend contacting our Customer Care team team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.  They'll be able to review the issue in more depth and escalate it for further investigation with our Development team.  In addition, they'll set you up for an email notification when the issue has been resolved.

 

In the interim, I suggest using the calendar to select the report period, as I've used this as a work-around in my own books and the error message did not appear.

 

Please don't hesitate to touch base with us again, if any other issues should arise.  We're here to help!

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