Hi FeeGarro,

Having automatic numbers on your journal entries for tracking purposes is a great feature.  In QuickBooks Online you can make your selection to activate or deactivate the automatic numbering system, from your company settings.  Based on the information you've provided, stating that the same reference and ID number is appearing on new transactions from the previous entry, this could be due to two things.  I'd be happy to go over both for you!

Let's ensure custom transaction numbers is turned on.  Here's how:

1.  From the Gear in the top right, select Account and Settings

2.  Choose Sales from the left menu

3.  Click on the Edit icon to the far right of the Sales Form Content

4.  Set the toggle next to Custom Transaction Numbers

Note:  Editing the transaction number on a transaction, will reset the beginning number.  

With regards to previous information appearing on new transactions, follow these steps:

1. From Account and Settings, select Advanced

2. Scroll down to Automation

3. Click the Edit icon to the far right of this section

4. Turn the toggle off, nest to Pre-fill forms with previously entered content

You're all set!

If you have any other questions, please reach back out.  We've got you!