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Yet another pleasantly tone deaf and clueless response from QB CS. I can't get over how many answers completely ignore the question in these forums. If I asked why the sky was blue, no doubt QB would respond that they like rainbows, too. Quickbooks used to be the preeminent software for small business accounting, but the subscription model has taken it well outside an Accounting software and more into a small business tracker. As the CS person refuses to acknowledge, double entry accounting dictates that money owed/liabilities = CREDITS! NEGATIVE BALANCES! If they want to have a balance sheet report that restates them using their logic, fine, but a GL activity report should be as-booked (credits shown as negative, etc). QB has made some sort of marketing calculation that assumes users don't/can't understand DE accounting. There needs to be an 'accountant' view that properly states activity and balances as credits and debits, based on how I've journaled them, not how QB wants to oversimplify them. Yet another complaint on a growing list